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TKT-0042 CRITICAL
Production VM won't start after host reboot
From: Maria Chen
Our main web server VM (WEB-PROD-01) is offline after last night's scheduled host reboot. The website is down. I've been trying for 20 minutes. Please help ASAP.
--- System Log Excerpt ---[08:14:02] Hypervisor host reboot completed successfully[08:14:18] VM WEB-PROD-01: Failed to start โ€” error code 0x80004005[08:14:18] VM WEB-PROD-01: Cannot find virtual hard disk file[08:14:18] Path: D:\VMs\WEB-PROD-01\disk.vhdx โ€” file not found[08:14:19] All other VMs started successfully
Diagnose and resolve โ†“
The VM fails to start with 'Cannot find virtual hard disk file.' What is the most likely root cause?